Delivery Costs, Refunds & Returns

Delivery

Please note
that these prices are a flat rate – for every additional unit the delivery cost for that product will be added.

We add delivery costs onto all of our products that you can buy online. The costs for delivery of each of these items are as follows:

Bike Pumps & Repair Stations

Product
Prices (inc VAT)
Bike Repair Stand & Pump
£180.00 – £216
Public Bike Repair Stand With Tools
£180.00 – £216
Public Bike Pump
£120 – £144
E-bike Station
£180 – £216
Wash Station
£180 – £216

Single & Two Tier Racks

Product
Prices (inc VAT)
Semi-Vertical Rack
£90 – £108
Secure Vertical Bike Rack
£50 – £60

Bike Lockers

Product
Prices (inc VAT)
Single Bike Locker
£75 – £90
Vertical Bike Locker
£75 – £90
Side Access Bike Locker
£75 – £90

Bike Shelters

Product
Prices (inc VAT)
Cubic Wooden Bike Shelter
£180.00 – £216
CubicUp Timber Two-Tier Bike Shelter
£180.00 – £216
Cubic Mesh Bike Store
£180.00 – £216
Wave Cycle Shelter
£180.00 – £216
WaveUp Two-Tier Cycle Shelter
£180.00 – £216
Green Roof Bike Shelter
£180.00 – £216
Secure Cycle Caging
£180.00 – £216
T-Hide Cycle Shelter
£180.00 – £216

Refunds & Returns

If you are not entirely satisfied with your purchase, we’re here to help. We do not accept returns unless a product is faulty or not as specified in order.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.

Turvec are accredited by

Turvec Solutions is accredited with a number of industry certifications in relation to Health and Safety, competence and security. We are registered on all major procurement websites.