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Frequently Asked Questions

 

Q. Do you offer installation?

A. Yes we offer installation and groundworks for all of our products, please ask for a quote..

Q. Does your price include delivery?

A. Delivery is shown as a separate line item on our quotes.

Q. Can you adapt your products for my project?

A. Contact our team for further information, we can assist with bespoke solutions.

Q. What is your lead time?

A. Lead times vary significantly dependant on product, lead times are available on most of our product pages.

Q. Which bike rack should I specify for my project?

A. Contact our team for further information and guidance on recommended specifications.

Q. Are your products suitable for internal and external installation?

A. Yes, all of our products are suitable for indoor and outdoor use.

Q. Do you include a product warranty?

A. Yes, all of our products include a warranty, this varies on specification. Contact us for further information.  

Q. What surfaces can I install bike racks on?

A. Most of our shelters and bike racks require a secure, level surface such as concrete to fix a bike rack to.

Q. Where are you based?

A. Turvec are based in the City of London, our address can be found on the contact page of our website.