Delivery Costs, Refunds & Returns
We add delivery costs onto all of our products that you can buy online. The costs for delivery of each of these items are as follows:
Bike Pumps & Repair Stations:
Bike Repair Stand & Pump – £180.00 – £216 with VAT
Public Bike Repair Stand With Tools – £180.00 – £216 with VAT
Public Bike Pump – £95 – £114 with VAT
E-bike Station – £180 – £216 with VAT
Wash Station – £180 – £216 with VAT
Single & Two Tier Racks
Semi-Vertical Rack – £90 – £108 with VAT
Secure Vertical Bike Rack – £50 – £60 with VAT
Single Bike Locker – £75 – £90 with VAT
Vertical Bike Locker – £75 – £90 with VAT
Side Access Bike Locker – £75 – £90 with VAT
Please note that these prices are a flat rate – for every additional unit the delivery cost for that product will be added.
Refunds & Returns
If you are not entirely satisfied with your purchase, we’re here to help.
We do not accept returns unless a product is faulty or not as specified in order.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.