Delivery Costs, Refunds & Returns

Delivery

We add delivery costs onto all of our products that you can buy online. The costs for delivery of each of these items are as follows:

 

Bike Pumps & Repair Stations:

Bike Repair Stand & Pump – £180.00 – £216 with VAT

Public Bike Repair Stand With Tools – £180.00 – £216 with VAT

Public Bike Pump –  £95 – £114 with VAT

E-bike Station – £180 – £216 with VAT

Wash Station – £180 – £216 with VAT

 

Single & Two Tier Racks

Semi-Vertical Rack – £90 – £108 with VAT

Secure Vertical Bike Rack – £50 – £60 with VAT

 

Bike Lockers

Single Bike Locker – £75 – £90 with VAT

Vertical Bike Locker –  £75 – £90 with VAT

Side Access Bike Locker – £75 – £90 with VAT

 

Please note that these prices are a flat rate – for every additional unit the delivery cost for that product will be added.

Refunds & Returns

If you are not entirely satisfied with your purchase, we’re here to help.
We do not accept returns unless a product is faulty or not as specified in order.

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.